Privacy Policy

Last updated: January 3, 2026

Lucky Finds (“Lucky Finds,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit or make a purchase from our website.

1) Information We Collect

We collect information in three main ways: (1) information you provide, (2) information collected automatically, and (3) information from service providers that help us run the store.

Information you provide to us

Order and account information: name, shipping/billing address, email, phone number, and order details.
Payment-related information: we do not receive or store your full payment card number; payment processing is handled by our payment processors. We may receive confirmation and details related to your transaction (such as payment status and the last four digits of a card, where applicable).
Customer support and messages: information you send us through forms, chat, email, reviews, or other communications.

Information collected automatically

Device and usage data: IP address, browser type, device identifiers, pages viewed, links clicked, time spent on pages, referring/exit pages, and approximate location (derived from IP).
Cookies and similar technologies: used for site functionality, remembering preferences, analytics, and (where enabled) advertising measurement/personalization.

Information from service providers

We may receive shipping updates, delivery confirmations, fraud signals, and analytics information from the vendors we use to operate our website, process payments, ship orders, and measure site performance.

2) How We Use Your Information

We use your information to:

Process and fulfill orders (payment confirmation, shipping, delivery, returns).
Provide customer support and respond to requests.
Send order-related messages (receipts, shipping confirmations, updates).
Improve and protect our store (debugging, analytics, preventing fraud, securing accounts and transactions).
Marketing (optional): if you sign up for marketing messages, we may send promotions, drop announcements, and product updates. You can opt out at any time (see “Your Choices” below).

3) How We Share Your Information

We share information only as needed to run our business and provide services. This includes sharing with:

Payment processors to process transactions.
Shipping carriers (such as USPS or UPS) and fulfillment services to deliver your purchases.
Website platform and infrastructure providers that host our store and keep it running.
Analytics and advertising partners (where enabled) to understand performance and improve marketing. These partners may use cookies or similar technologies to collect information about your activity on our site.

We may also share information:

To comply with law or respond to lawful requests (court orders, subpoenas, or legal processes).
To protect rights and safety (to prevent fraud, enforce policies, or protect customers and our business).
In a business transfer (such as a merger, acquisition, or sale of assets).

4) Cookies, Analytics, and Advertising

We use cookies and similar technologies to:

Keep the site working (core functionality).
Remember preferences.
Understand how visitors use our site (analytics).
Measure and improve marketing (where enabled).

Your controls: You can manage cookies through your browser settings. Where our site provides a cookie banner or cookie settings, you can use it to adjust non-essential cookies.

5) Your Choices

Marketing emails: You can unsubscribe anytime using the link in our emails. Even if you opt out, we may still send non-promotional messages related to your orders (e.g., receipts and shipping updates).
Cookies: Control cookies via browser settings and any on-site cookie controls that may be available.
Account info: If you have an account, you can review or update certain information through your account settings (if available).

6) Data Retention

We keep personal information only as long as necessary to:

Fulfill orders and provide services,
Maintain business records,
Comply with legal obligations,
Resolve disputes, and
Enforce our agreements.

Retention periods vary depending on the type of information and why it was collected.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no online service can guarantee absolute security.

8) Children’s Privacy

Lucky Finds is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9) International Visitors

If you access our site from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate. By using our site, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

10) Additional Disclosures for California Residents

If you are a California resident, you may have rights regarding your personal information, such as the right to request access, deletion, or correction, and the right to opt out of certain uses of personal information (including certain types of data sharing for targeted advertising, where applicable).

How to submit a request: Use the contact form on our website and include “Privacy Request” in your message. We may need to verify your request before completing it.

We do not knowingly collect or use sensitive personal information to infer characteristics about you.

11) Additional Disclosures for EEA/UK Visitors

If you are located in the EEA or UK, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing. You may also have the right to data portability.

How to submit a request: Use the contact form on our website and include “EEA/UK Privacy Request” in your message.

12) Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

13) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

14) Contact Us

For questions about this Privacy Policy or your privacy choices, please contact us through the contact form on the Lucky Finds website.